The Lotus Blu Hotel, is an Upscale City Hotel located in the Yashano Mall Complex along Imperial Road here in Legazpi City.
Conveniently situated, this 38-room property, offers a variety of accommodation suitable to your needs. All Fully Carpeted Non Smoking Rooms are equipped with Orthopedic Hotel Type of Bed, Individual Air Conditioning System, Hot and Cold Shower, Flat Screen TV with Cable Service, In-Room Safe, Hair Dryers, Complimentary Tea and Coffee Making Facility including Bottled Water, Full Mini-Bar Set Up, In-House VOIP Phone, and Touch Screen DND/Make Up my Room Control to make your stay delightful, relaxing and comfortable.
The Hotel is 10 to 15 minutes away from the Legazpi City Grand Transportation Terminal where Public Buses, Vans and Jeepneys converge and just 5 minutes away from Legazpi City Public Market. The PNP Headquarter is just 2 corners away from the Hotel. Lotus Blu Hotel is just 10 minutes drive away from the Legazpi City International Airport and Aquinas University Hospital via Imperial Roads.
Guest can experience the sights and spots within the region through organized city tours being offered by Lotus Blu Hotel. Enjoy the scenic view of the Majestic Mayon Volcano and other places of interest to visit within the city like the Legazpi City Boulevard, Peñaranda Park, St. Gregory the Great Cathedral, Ligñon Hills, Albay Park and Wildlife to name a few. The known Our Lady of Gates Parish ( Daraga Church ) and Bicol’s Famous Landmark, The Cagsawa Ruins, both located in Daraga, Albay are just a few kilometers away from the hotel. Other notable tourist spots within the vicinity are Sumlang Lake, Hoyophoyopan Cave, Quitinday Hills in Camalig, Albay; the Kawa Kawa Hill and Nature Park in Ligao City, Sto. Domingo De Guzman Parish in Sto. Domingo, Albay; Cagraray Eco Park in Bacacay,Albay near Missibis Bay. You may want to enjoy the Lava Trails in various spots surrounding the volcano that the hotel can conveniently arrange for you.
A few kilometers away are nearby provinces such as Sorsogon, Catanduanes and Masbate, are among other places that hotel guest can visit. They can swim with the gentle giants also known as Whale Sharks or be engaged with Fire Fly River Tour in Sorsogon . Or perhaps spend days exploring Catanduanes Province. Guest can visit Museo de Catanduanes, Maribina Falls, Binurong Point, Luyang Cave, Mamangal Beach, and Puraran Beach. Visit Masbate’s Ticao Islands and other dive spots that are truly marvelous and fun to visit attractions.
A few hours drive away from Legazpi City can lead guest to Camarines Sur and Camarines Norte. Calaguas Islands, the famous Caramoan Islands and CamSur Watersports Complex are highly recommended for beach and adventure lovers. Guest can even do pilgrim activities in Naga City’s our Lady of Peñafrancia and other religious edifices among the too many wonders that Bicol Region offers.
And Lotus Blu Hotel will be there to be of service to you all in making a fun and memorable stay here in Bicol.
The Lotus Blu Hotel, where unpretentious hospitality can get you further !!!
DIRECTORY
The following A – Z information is provided for your convenience. Please contact reception should you have any queries.
A
Accommodation Services (Dial 100/101/300)
In addition to our daily services, our accommodation staff will be pleased to provide the following items on request for a minimal fee and added comfort :
- Bath Towels
- Bath Mat
- Duvets
- Hand Towels
- Pillows
- Sewing Kits
- Shower Caps
- Face Cloths
- Extra Toiletries
eg: Shaving Kit, Tooth Care Set,etc.
Airport Transfer and Other Transport Service
Guest are enticed to send their flight details in advance in order for us to be able to arrange their airport transfer accordingly. Last minute arrangement and changes will still be welcomed but guest may have to wait for the available transport service schedule.
For any other transport service requirement, please inquire at the reception.
B
Breakfast
Breakfast is served daily from 7:00 AM to 10:00AM at Figaro Coffee Company located at the 2nd Floor of the Yashano Mall Complex. Guest may refer to the Breakfast Menu inserted in our Compendium of Services for the variety of selection that they may choose from. All guest are enticed to advise the Front Desk before 5:00PM for their choice of breakfast for the following day. Should you require an earlier breakfast, a continental packed breakfast can be arranged. Prior notice is strictly encouraged.
C
Car Parking
The Hotel Car Park is situated to the rear of the Hotel and is available free of charge to all guests. Parking is on a first come, first serve basis. Park at your risk policy applies.
Check In
Please note that Standard Check-in Time is 2:00 P.M. Early check-in from 6:00AM to 12:00NN is subject to availability and at least 50% of your daily room rate as extra charge applies.
Checkout
Checkout time is 12:00 noon. This time may be extended by prior arrangement and is subject to management’s approval. Late Check Out Charge is 50% of your daily room rate up to 7:00 P.M. only after which Full Rate applies.
Children
We’re pretty sure that you and your kids loves to enjoy your bonding moment. Kids ( 10 years old and below ), when sharing bed with the parents is absolutely free excluding complimentary breakfast.
Comments
We want to provide you with the best service and facilities here at the Lotus Blu Hotel. In line with this may we request you to take a few more minutes to accomplished the Guest Comments Sheet provided in your room. Kindly drop it in the box conveniently located at the Front Desk. We are so precise that this will help us provide you with better service during your next stay with us.
D
Do not Disturb
For your convenience and privacy, always press the button located at the entrance door panel control board.
Directions
City Guide are available at reception.
Doctor
If you require a doctor or emergency services please call reception and they will contact our Accredited Doctor on Call immediately.
E
Emergency
Listed inside our compendium of service are numbers that you may need during emergency.
Environment
Lotus Blu Hotel plays and commit in helping the Environment, your assistance is greatly appreciated. Please consult and be guided as mentioned in our Welcome Note.
Entrance Lighting
Your hotel room is equipped with an entrance cove light that is directly connected with our Power Card Slot located in the Entrance Control Panel Board. Please be informed that the said lighting feature stays on all night and if you have sensitivity with it, kindly inform us so that we can provide you with an eye mask.
Express Checkout
The hotel offers an express checkout facility, please consult reception for details of how to avail of this service.
F
Fax/Messages
For faxing, photocopying, messaging and secretarial services, please contact reception and they will take care of all arrangements.
Fire and Other Emergency Cases Safety
For your safety we would advise that you take note of your nearest exit on the floor plan located on the back of your bedroom door. Guest safety is our number one priority at all times.
Food
A Variety of Local and International Dishes are served by our Local Partner Establishments located within the Yashano Mall Complex. Kindly refer to the list provided in our compendium of services.
Fresh Flowers
Fresh Flowers are available on request. Please contact reception and they will take care of all arrangements.
Fun
For Festivals or any fun-filled places and activities, you may contact our Front Desk for details.
G
Guest Gratuities
If you are satisfied with the service rendered by any of our staff, we welcome any form of gratuities. A Tip Box is conveniently placed in the Front Desk where guest can leave any amount without them feeling uneasy. This token of generosity will be divided among all staff and members of the organization.
However, if you’ll leave a staff with any gratuity in kind, kindly a short note or endorsement addressed to the hotel manager is available at the reception in order for us to recognize the person and to avoid any inconvenience to both you and our hotel staff.
Gift Vouchers
Gift vouchers for the Hotel and Partner Establishments are available for purchase. Please inquire at the reception desk for further details.
H
Hairdressers
Hair Dressing and other Salon Services are available, please contact reception to make your booking and appointment in our nearest local partner salon.
Hairdryers
Hair dryers are available in all guest bedrooms and are located inside the bathroom.
Heating
All our bedrooms are equipped with individual thermostat controls, allowing you to determine the temperature in the room for your own comfort. Should you experience any difficulties with it, please call our reception immediately for assistance.
I
Internet Access
Complimentary Wireless Broadband Access is available throughout the hotel. Please contact reception if you require assistance.
In-room Safe
Safety Deposit Box to safe keep your valuables is conveniently located inside the cabinets in each guest room.
J
Janitorial Services
Should you require cleaning or any assistance please dial #300, our friendly and accommodating staff will be happy to help you.
K
Keys
Please ensure that your door is always locked securely on leaving your bedroom. 1 Key per Room Policy and applicable fee for Lost Key applies. For security, kindly surrender the card at the Front Desk when leaving the hotel.
L
Laundry and Dry Cleaning
We have facilities to dry clean and launder your garments daily (Bank holidays are excluded). Voucher and Laundry Basket are available inside the your hotel room cabinet. Kindly contact our Housekeeping Department by dialing #300, on or before 9:00AM, so that they will arrange for your laundry to be collected and returned to you the following day. Rush Laundry Service is also available. Additional Increments applies for such services.
Lost Property
Any lost property found in the hotel is placed in storage. Please Dial #100 or #101.
You may also reach our lost and found section by dialing #300.
Luggage
Should you require help with your luggage, please ask reception and they will arrange for a Bell Service Personnel to assist you.
Luggage Storage
Luggage storage is available at reception on check out.
M
Mail/Messages
Any mail or messages addressed to guests will be held at reception for collection
at your convenience.
Massage
Massage Services from Partner Local Establishments are available. Please call
the Front Desk to make your booking and appointment in the nearest partner
salons and spas.
Mini Bar
For your convenience, we have displayed several items in the room mini bar and refrigerator cabinet . An assortment of food and drinks are available. Non-food items like pasalubong and other personal essentials are neatly itemized as well. Kindly mark the voucher provided for us to be able to account your consumption accurately.
N
Newspapers
Complimentary Newspaper will be delivered to your room daily.
O
Over Night Guests
A limited number of people are allowed in the room. Should you have guest
who wants to stay with you, kindly have them registered in the Front Desk as mandated by the Department of Tourism Memorandum Circular Number 2002-03 series of 2003, which obligates all guest, visitors and joiners to register and properly accomplish guest information sheets for us to be able to verify the information through official documents and other certificates of identification. Extra Person Charge Applies.
P
Partying
May we request that for the comfort of our other valued guests like yourselves, please do not create unnecessary noise or display unacceptable behavior so us not to cause inconvenience especially during night time . Partying and even Gambling is strictly being discouraged.
Pets
Bringing in of Pets inside the room is Strictly Prohibited.
Power Saving
The hotel features the energy saving program to help save our environment. The key activation power card slot is located near the entrance door control panel. We enticed guest to help us save Mother Earth by surrendering the key at the Front Desk when leaving their hotel room.
Q
Queues
To avoid early morning queues at reception you may wish to settle your bill the night before at reception or alternatively by using the express checkout facility.
R
Reservations
Should you wish to make a reservation, our Front Desk Personnel will be happy to assist you with your requirements.
Religious Services
Please contact reception for information on religious services in Legazpi City and nearby areas.
Room Cleaning
Daily Room Cleaning is part of our commitment in delivering quality service to our valued guest. In order for us to facilitate such service, kindly press the Make Up My Room Icon located at the Entrance Control Panel Board. Otherwise, we will not be able to prioritize cleaning the room when it’s not lighted.
We request that you please hang your towels on the rack if you wish for us not to change all your bed and bath linens. Should you want it replaced with a fresh one, then kindly place your towel on the floor as this will be our cue to replace all linens.
Room Rate
Our Hotel Tariff declares that all charges are net of applicable Government Mandated Charges and it exclude Service Charge.
S
Service Charge
Lotus Blu Hotel applies the No Service Charge Policy as part of our commitment in rendering upscale and equitable service.
Smoking Policy
Smoking is not permitted within the Lotus Blu Hotel confinement. The premises has opted for a NON SMOKING PROPERTY POLICY which applies to the entire hotel and it’s facilities including bedrooms, hallways and public areas.
Smelly Food
Food with Strong Odor like the Durian Fruit etc. inside the room is Strictly Prohibited.
T
Telephone
Please consult the telephone guide on your bedroom table.
Television
Please consult the guide on our Compendium of Services.
Timetables
Should you require information on bus or train or any public transport timetables, please contact reception.
U
Umbrellas
Unfortunately, we cannot do anything about the weather, however umbrellas are available at reception on loan, should you require one. Applicable charges applies in case of lost or damage.
W
Wake up Calls
Should you require a wakeup call, please notify the reception.
Wheelchairs
Should you require wheelchair assistance, please contact any of our Bell Service Personnel on duty who will be happy to assist you.
Y
You
No-one is more important to us than YOU. If there is anything we can do for you then please do not hesitate to approach anyone of us. It will be an honor for us to delight you.
Z
ZZZZZZZZZ
Sweet Dreams.